Refund Policy

You may return unworn, unwashed items with original packaging within [TODO: your return window, e.g. 30 days] of delivery for a refund to your original payment method. [TODO: or replace with "All sales are final" if you don't accept returns]

To start a return, email support@carolinarun.com with your order email and the item you'd like to return. We'll reply with instructions.

[TODO: who pays return shipping — e.g. "Customers cover return shipping unless the item arrived damaged or incorrect"]

Because drops are limited, we can't guarantee the size you want will still be in stock. If it is, we're happy to exchange; otherwise we'll issue a refund once your return arrives. [TODO: adjust if you don't offer exchanges]

If your order arrives damaged, defective, or not what you ordered, email us within [TODO: e.g. 14 days] of delivery with a photo and we'll make it right — replacement or full refund, including shipping.

Once we receive your return, refunds are issued within [TODO: e.g. 5–10 business days] to your original payment method. Your bank may take a few extra days to post it.

[TODO: list any final-sale items, e.g. "Items marked final sale can't be returned" — or delete this section]

CarolinaRun · support@carolinarun.com